Why end-point assessors choose epaPRO

For many specialists, earning an income as an end-point assessor can be very tempting. Not only is working with apprentices and young people rewarding in itself, but taking some time out of the day job to support the next generation of workers as they rise through the ranks can be hugely satisfying.  

But there are challenges. Many end-point assessors fail to anticipate the significant administrative burden involved. From overseeing practical assessments and invigilating exams, to uploading results and preparing for (sometimes difficult) conversations – the role of an end-point assessor can feel like a full-time job in itself. 

While each apprentice may follow a clear curriculum with transparent assessments and schedules, the myriad communication channels and inconsistencies between training providers and employers makes the job of an assessor far more complicated than it seems.  

Built for end-point assessors by industry professionals 

The epaPRO platform has been designed specifically to address these challenges by containing a suite of tools focused on streamlining the end-point assessment process.  

Built for end-point assessors and the end-point assessment organisations (EPAOs) they work with, the platform is developed with extensive input from seasoned professionals and leading organisations working in apprenticeships. 

epaPRO brings each element of end-point assessment into one central and easily accessible hub, so EPAs can better communicate, carry out remote discussions, plan their diary, meet compliance criteria and hit deadlines.    

Customisable interface and features (because one size doesn’t fit all) 

Managing the variation between assessments and training providers is a key challenge in EPA, but – thankfully – each sector does have its own standards and practices that cut across that sector’s apprenticeships. 

For this reason, the epaPRO platform can be configured to suit a specific sector, with many features being fully flexible and customisable. EPAOs can shape and adapt their epaPRO platform to suit the assessment methodologies, criteria, and workflows as required. 

Here’s how epaPRO helps assessors at glance: 

• Built-in custom forms: These preconfigured templates enable assessors to share learning documents, and handle assessments from a central, easy-to-navigate hub. Having pre-configured forms and a reliable document management system helps remove compatibility issues, problems accessing scanning equipment, and any storage challenges – all of which can unfairly influence the assessment outcome. 

• Standardised processes: Ofqual has been the apprenticeships regulator since 2022, and the focus on consistency and standardisation is greater than ever. epaPRO supports assessors to be consistent across testing, be it by providing ready access to materials such as IfATE assessment plans for each standard, or by allowing for conflicts of interest to be marked by the EPAO, so that assessments can be conducted efficiently and impartially. 

• Transparent communication: Keeping lines of communication open between EPAOs, assessors, employers and training providers is essential to delivering EPA smoothly. However, without a single platform to share resources and communicate it can become complicated. epaPRO helps assessors communicate better with their partners in EPA with a built-in communications suite, SLA management tools, and in-app notifications that help keep assessors up to date on activity. 
  

• Scalability: From one to 100,000 apprentices, the platform is designed to scale with the EPAO using it, and continue delivering seamless communication, reporting and management features at scale.
  

• Product choice: for smaller EPAOs, epaPRO Essentials offers the core features required through a pay-as-you-go service. Meanwhile, epaPRO Assess enables EPAOs to not only manage EPA end-to-end, but also organise, run and review assessments within the platform itself, with a personal dashboard and ICS attachments that keep assessors up-to-date with their commitments. 

• One-to-one support: From the initial set-up and onboarding to business-as-usual daily use, epaPRO’s support teams are on hand to support EPAs to use and customise the tool. Users can access extensive training resources or request a one-to-one session with a support agent.   

• Unparalleled personalisation: for assessors, epaPRO’s power lies in its personalisation. They can log their availability, access CPD files, set up dedicated news feeds for their relevant standards, request feedback from IQAs, and even access support resources should you need them to. All of this gives them the ability to design the platform most helpful to them. 

Ready to upskill your assessors? Join market-leading End-Point Assessment Organisations and find out how epaPRO can benefit you. 

epaPRO supports exceptional assessment delivery, providing added value by improving your assessors’ productivity and quality. Why not join us for a demo to see just how powerful it is?